Shipping policy

Last updated: March 9, 2026

This Shipping Policy applies to all purchases made on ouvix.shop and outlines our fulfillment and delivery practices.

1. Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

2. Shipping Time & Delivery Estimates

We strive to provide efficient international delivery for our premium shoe covers.

  • Shipping Origin: All orders are shipped from our warehouse located in the United States.
  • Estimated Shipping Time: Once dispatched, the estimated shipping time to Singapore is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

3. Shipping Cost

We offer Free Shipping on all orders to Singapore. No handling or delivery fees apply.

4. Tax Information (Customs & Duties)

For our customers in Singapore, please note the following regarding taxes:

  • Import Duties & GST: As this is an international shipment from the United States, your order may be subject to local Goods and Services Tax (GST) or import duties levied by Singapore Customs.
  • Responsibility: These potential charges are not collected at checkout by ouvix.shop and are the sole responsibility of the recipient upon the package's arrival in Singapore.
  • Sales Tax: Applicable Sales Tax for US-based transactions may be calculated at checkout based on your billing address and local state laws.

5. Shipping Locations

We currently ship to Singapore. If your destination is not listed at checkout, please contact us for further assistance.

6. Tracking Your Order

Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email.

7. Delays

Delivery times are estimates and may vary due to external factors such as weather disruptions, customs clearance procedures, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

8. Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: Shaniece King
  • Email: support@ouvix.shop
  • Address: 3661 HENRICO ST, NORFOLK, VA 23513-4169, USA
  • Phone: +1 231-212-3621